Privacy Policy for ilr-calculator.uk

Last Updated: May 2, 2025

ILR Calculator (“us”, “we”, or “our”) operates the https://ilr-calculator.uk/ website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. This Privacy Policy is compliant with the UK General Data Protection Regulation (UK GDPR).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
    • Email address
    • Full name
    • Visa details (e.g., qualifying period, grant dates, expiry dates, arrival date)
    • Travel information (e.g., dates of departure from and return to the UK, trip details)
  • Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use these technologies for functionality and analytics purposes.

2. Use of Data

ILR Calculator uses the collected data for various purposes:

  • To provide and maintain our Service (e.g., calculating absences, estimating ILR dates).
  • To manage your account and provide customer support.
  • To notify you about changes to our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.
  • To gather analysis or valuable information so that we can improve our Service.

3. Legal Basis for Processing Personal Data under UK GDPR

If you are from the UK or European Economic Area (EEA), ILR Calculator's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

ILR Calculator may process your Personal Data because:

  • We need to perform a contract with you (i.e., provide the Service you signed up for).
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it's not overridden by your rights (e.g., for service improvement and analytics).
  • To comply with the law.

4. Data Retention

ILR Calculator will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

You can delete your account and associated Personal Data at any time through the account settings within the Service.

5. Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ILR Calculator will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation.
  • To protect and defend the rights or property of ILR Calculator.
  • To prevent or investigate possible wrongdoing in connection with the Service.
  • To protect the personal safety of users of the Service or the public.
  • To protect against legal liability.

7. Service Providers & Analytics

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Analytics: We use PostHog as a third-party Service Provider to monitor and analyze the use of our Service. PostHog helps us understand user behavior and improve the product experience. We send both server-side events (actions processed on our servers) and client-side events (interactions within your browser) to PostHog using their SDKs. This may involve the use of cookies or similar technologies by PostHog to collect Usage Data. For more information on the privacy practices of PostHog, please visit their Privacy Policy page .

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data (e.g., encryption, access controls), we cannot guarantee its absolute security.

9. Your Data Protection Rights Under UK GDPR

If you are a resident of the United Kingdom, you have certain data protection rights. ILR Calculator aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. You can access, update or delete your Personal Data directly within your account settings section using the provided tools, including the account deletion button.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where ILR Calculator relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests if made outside the self-service tools.

You have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk), regarding our collection and use of your Personal Data.

10. Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. By continuing to use our Service, you consent to our use of cookies for functionality and analytics purposes.

Types of Cookies We Use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Security Cookies: We use Security Cookies for security purposes.
  • Analytics Cookies: We use third-party analytics services like PostHog which may set cookies to collect Usage Data.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

11. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

12. Acceptance of this Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Service, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Service.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected]